Securitas Operations Centre in Action

Securitas Operations Centre comes to life

It’s one thing to talk about how integrated technology and human expertise can address complex security challenges, but it’s another to see it in action. The Securitas Experience Center is designed to give visitors that opportunity – the chance to explore tailored solutions and see how they combine to create a proactive approach to security.

I have the privilege of leading our Experience Center in Malmö, Sweden, which is celebrating its 10-year anniversary this year. But we have many such centers across the globe, including in Munich, Paris, Berlin, Madrid, London, Istanbul, and Uniontown (Ohio, U.S.). While each one is distinct in design, their shared mission is to showcase how adaptable our security solutions are to real-world challenges.

At the interactive smart business area, visitors engage with various scenarios and learn how connected sensors create business insights.

An immersive experience built around you

Every business faces unique security challenges – whether it’s protecting assets, ensuring employee safety, or managing operational risks. Some visitors may come in thinking that adding more security officers or upgrading cameras will solve their challenges. The reality is often more complex, and that’s where the Experience Center shines.

We help visitors rethink their challenges by demonstrating how a combination of human expertise, technology, and data-driven insights can come together to form a comprehensive, tailored security strategy.

The Experience Center’s interactive environment allows you to explore how integrated security solutions function together in practical scenarios. For instance, as you move through the venue in Malmö, you’ll encounter demonstrations of remote monitoring services and see intelligent video surveillance in action. You’ll be able to explore how insights from surveillance and monitoring systems can be leveraged to streamline business operations, optimize staffing, and control access points more effectively.

Here, visitors can see how clients' security solutions are connected, monitored, and managed behind the scenes.

You can also test out a smart intrusion platform, which leverages AI to learn and understand “normal” behavior patterns. When it detects unexpected events or patterns – like a sudden surge in water usage or irregularities in the activation and deactivation of alarm systems – the platform automatically notifies your business. This enables swift action, helping to ensure potential issues are handled before they escalate.

Ultimately, the goal is to help you see that security is more than just officers and cameras. It's about understanding the threats your business faces and how proactive, integrated solutions can help you proactively mitigate them.

In many regions, on-site and mobile services are managed by security officers with specially trained dogs that can detect narcotics and explosives.

See what’s possible with tailored security solutions

Since security is never a one-size-fits-all solution, experiencing tailored services firsthand can be a powerful way to see what’s possible.

For instance, I recently worked with a global logistics company that was facing challenges with securing multiple remote sites after hours. During their visit to the Experience Center, they saw how our integrated remote monitoring services could provide real-time surveillance, allowing them to respond proactively to potential threats across all their locations. It was during the live demonstration that it “clicked” – not only could they enhance security, but they could also significantly reduce costs by streamlining their operations.

I’m proud to offer visitors in Malmö this opportunity – the chance to see security come to life and discover how tailored solutions can transform their approach to safety and business operations. And I know my colleagues across our other Experience Centers worldwide share this passion, bringing security to life in unique ways at each location.

The Securitas Experience Center in Malmö offers an immersive space where state-of-the-art technology comes to life through engaging scenarios.